Whistleblowing Management System

 

Why should you attend?

ISO 37002 is a standard for Whistleblowing Management Systems, published in August 2021. This standard provides guidelines for effective internal whistleblowing in organizations of all sizes. While many countries and individual organizations have their own standards, ISO 37002 offers a unified framework that aligns with the EU Directive (2019/1937) and the Whistleblower Protection Act.

This training answers critical questions, such as:

  • How to build an effective whistleblowing system?
  • How to design it?
  • What do you need to do or know about whistleblowing?
  • What are the key elements of a system?
  • What role does the supervisory board play, and what should management know and do?
  • What are the essential characteristics of an effective system?

The goal of this training is to provide organizations with guidance on establishing, implementing, maintaining, and improving whistleblowing management systems based on ISO 37002, fostering trust, impartiality, and protection for whistleblowers.


Training program:

  • How to Build an Internal Whistleblowing System?
  • What Training Should Be Organized for Employees and Management?
  • Responsibilities of Leadership and Managers
  • Competencies Needed for an Effective Whistleblowing System
  • How to Communicate the System Within the Organization?
  • How to Build a Speak-Up Culture?
  • What and How to Document?
  • How to Conduct an Investigation?
  • Steps in Conducting an Investigation
  • Preparing for an Investigation
  • How to Handle Reports Through Different Channels?
  • How to Perform Risk Assessment for Reports?
  • What Responses Can Be Given to Whistleblowers?
  • How to Conduct Interviews and What Questions to Ask?
  • Protecting the Whistleblower and the Reported Individual
  • How to Create a Report and Whom to Notify?
  • How to Measure the Effectiveness of a Whistleblowing System?

Who should attend?

  • Whistleblowing Officers
  • Legal Professionals and Attorneys
  • Compliance Managers
  • Heads of Compliance Functions
  • Ethics Commissioners
  • HR Managers and Staff
  • Internal Auditors
  • Members of the Management Board
  • And others involved in compliance and whistleblowing systems

Learning outcomes:

  • Build an effective whistleblowing system
  • Identify and address irregularities at an early stage
  • Ensure compliance with organizational policies, procedures, and obligations
  • Demonstrate leadership commitment to preventing and addressing irregularities
  • Encourage timely reporting of irregularities
  • Conduct investigations effectively
  • Prevent and reduce adverse actions toward whistleblowers and others involved
  • Foster a speak-up culture
  • Promote openness, transparency, integrity, and accountability

Online Registration


Participant Feedback:

“Thank you for the excellent lecture. It was truly practical and informative.”

“Thank you for the detailed explanation of the process.”

“Thank you for an engaging presentation.”

“The presentation was both educational and insightful—thank you.”

“I am very satisfied; everything you explained in the training was exactly what I needed. Thank you.”

“The training was very interesting and useful—thank you!”


About Dr. Silvija Vig:

Dr. Silvija Vig has dedicated her professional career to the fields of compliance, behavioral and business ethics, and organizational culture development. With over 25 years of managerial experience in Croatia and the region, she holds several professional certifications, including:

  • CCEP-I – Certified Compliance & Ethics Professional – International
  • LPEC – Leading Professional in Ethics & Compliance
  • Certified ISO 37301 Compliance Management Systems – Lead Implementer
  • Certified ISO 37001 Anti-Bribery Management Systems – Lead Implementer & Auditor
  • Certified ISO 31000 Lead Risk Manager
  • Certified CTT – Cultural Transformation Consultant
  • Certified Executive Coach and Certified NLP Master Practitioner

She is the author of the book “Business Ethics – How to Develop Authentic Leadership and Build a Culture of Satisfied and Engaged Employees Through Ethics and Compliance Programs?”, which is required reading at multiple universities in the region.

Dr. Vig earned her PhD at the Faculty of Economics in Zagreb, focusing on “The Impact of Business Ethics on Corporate Success.” She has published numerous academic papers and lectures at several higher education institutions.

She is also a member of the Commission for Corporate Social Responsibility and Anti-Corruption of the International Chamber of Commerce – ICC Croatia.