Why should you attend?
ISO 37002 is a completely new standard for managing Whistleblowing Management Systems which was published in August 2021. This standard aims to address and provide guidelines for effective internal reporting of irregularities in organizations of all sizes. While many countries and organizations have their own standards, ISO 37002 provides a unique standard and guidelines for the effective functioning of the whistleblowing system, meeting all the requirements of the EU Directive (2019/1937) and Law on Whistleblowers Protection.
The education provides answers on how to build a good system. How to design it? What do you need to do or know regarding reporting irregularities? What are the key elements of the system? What is the role of the supervisory board, and what should the management do/know? What are the key characteristics of an effective system?
The aim of the education is to provide organizations with guidance for establishing, implementing, maintaining, and improving a whistleblowing management system according to ISO 37002, creating a whistleblower management system based on the principles of trust, impartiality, and protection.
Education program:
How to design a system for internal reports of irregularities?
Which education and training should be organized for employees, and which for management and leadership?
What are the responsibilities of leadership and managers?
What competencies do we need for an effective system for reporting irregularities?
How to communicate this in the organization?
How to build a speak-up culture?
What and how to document?
How to investigate?
What are the steps in the investigation process?
How to prepare for an investigation?
How to receive a report through different channels?
How to make an assessment (TRIAGE) of the report?
How to assess the risk of the report?
What responses are we allowed to give to the report?
How to conduct an interview?
Which questions to ask?
How to protect the reporter and the reported person?
How to create a report?
How to report?
How to measure the effectiveness of the system for reporting irregularities?
For whom is the workshop intended?
Confidential persons for reporting irregularities, lawyers, attorneys, compliance managers, compliance function managers, ethics officers, human resources managers, employees in the compliance department and human resources department, internal auditors, members of the Management Board, and others.
Learning outcomes:
- Build an effective system for reporting irregularities
- Identify and eliminate irregularities at the earliest stage
- Ensure compliance with organizational policies, procedures, and obligations
- Demonstrate leadership commitment to preventing and resolving irregularities
- Encourage people to report irregularities in a timely manner
- Conduct an investigation
- Reduce and prevent harmful treatment of whistleblowers and other involved persons
- Build a speak-up culture
- Promote a culture of openness, transparency, integrity, and accountability
Trainer:
Silvija Vig, Ph.D.
Silvija has directed her professional career towards compliance, behavioral and business ethics, and organizational culture building. She gained work experience for twenty-five years in managerial positions in Croatia and the region. She owns the following certificates:
- CCEP-I – Certified Compliance & Ethics Professional – International
- LPEC – Leading Professional in Ethics & Compliance
- Certified ISO 37301 Compliance Management Systems – Lead Implementer
- Certified ISO 37001 Anti-bribery Management Systems – Lead Implementer & Auditor
- Certified ISO 31000 Lead Risk Manager
- Certified CTT – Cultural Transformation Consultant
- Certified Executive Coach, Certified NLP Master Practitioner & NLP Master Practitioner Coach
Silvija is the author of the book “Business Ethics – How to make ethical decisions and do business successfully” 2nd edition, which is mandatory literature at several faculties in the region.
Silvija teaches Business Ethics and Corporate Social Responsibility at Rochester Institute of Technology (R.I.T.) Croatia
She earned her doctorate at the Faculty of Economics in Zagreb on the topic “The impact of business ethics on the success of company operations.” She is also the author of numerous scientific papers and a lecturer at several higher education institutions.
Silvija is a member of the board of the Commission for Corporate Social Responsibility and the Fight Against Corruption of the International Chamber of Commerce – ICC Croatia.